OUR STORE POLICIES
Terms and Conditions
Because my products are custom made, returns and exchanges are not accepted. If you are unsatisfied with your item, I will be happy to work with you and come up with a solution.
​
Please be as specific as possible when ordering custom items.
As all of my jewelry is one of a kind handmade their will be variations in each piece.
Sometimes an imperfection is part of what makes something special!
PLEASE READ CARE INSTRUCTIONS
Resin Jewelry Care Instructions
Resin jewelry is pretty hard-wearing but to get the best out of your pieces and ensure they last a lifetime please try to adhere to the following advice. This will keep your pieces looking their best
​
STICKY FINGERS CAN DESTROY the topcoat of any resin ob made with resin. Try not to RUB your jewelry. If you want to wipe it to polish, please use LINT FREE cotton cloth
​
Chemicals
Avoid exposing to any chemicals and cleaning products. This includes perfume, hair spray, cleaning solutions, nail polish remover, antibacterial hand sanitiser etc. Solvents will react with the epoxy and cause it to become scaly, yellow, chip or break down completely.
​
Sunlight
Store your jewelry out of direct sunlight. Prolonged exposure to direct sunlight can cause the colors to fade.
​
Scrapes
Try to avoid bumping and scratching or sleeping in your resin jewelry. This could damage your jewelry piece. If your piece has an accident, please send me a photo and I can advise you on what you may be able to do :)
​
Water
Do NOT submerge your pieces in water. Resin is NOT waterproof, only water resistant. So please remember to remove your jewelry before showers, swimming, washing up etc.
​
Silver will usually tarnish eventually. I mostly use stainless steel and Antique silver plated metals. I take time to research all of my supplies and am very cautious to do my best to only carry items that are NICKEL AND LEAD FREE
When Resin Jewellery Care Has Been Forgotten
If your piece has dulled or scratched (usually because of chemicals, perfume or scraping), you can apply a top coat with No Wipe Top Coat UV Nail Polish and dry with a blacklight, nail lamp, or in direct sunlight. Direct sunlight needs to be strong and in dust free enviornment for at least 1 hour. - TIP: if you reguarly get manicures, ask your stylist to apply a clear UV topcoat for you! :)
​
OUR SHIPPING POLICY
How It Works
Shipping takes 3-5 business days after order is completed.
Orders take between 7-14 business days to complete once flowers are recieved.
I use USPS and UPS according to shipping speeds and costs.
RETURNS
Because our products are custom made, returns and exchanges are not accepted. If you are unsatisfied with your item, we will be happy to work with you and come up with a solution.